Harmonize Chat Desktop Notifications

  • Updated

Overview

Harmonize Chat now supports browser notifications so you can be alerted about new messages even if you're working in other browser tabs or other apps on your device. Clicking on a notification will take you directly to the chat conversation, either in the chat window you already have open in your browser or opening a new chat window for you.

Please note that at this time, Harmonize Chat notifications only work in the following browsers:

  • Desktop Browsers
    • Google Chrome
    • Microsoft Edge
    • Mozilla Firefox
  • Mobile Browsers
    • Google Chrome (Android Only)

 

Enabling Browser Notifications

  • [1] From any Harmonize Discussion, click your profile picture in the top right corner
  • [2] In the profile popup that appears, click on your user name.
Profile picture: Profile Name

 

  • [1] On your Harmonize Profile screen, select the Chat Settings tab.
  • [2] Click the Turn On Chat Notifications button.
Chat Settings: Turn on Chat Notifications

 

  • If a new browser tab appears, click the Turn on Push Notifications button.
Turn on Push Notifications button

 

  • In the browser confirmation popup that appears, click Allow.
Allow button

 

  • Harmonize Chat browser notifications are now enabled. Clicking these notifications will take you directly to the Chat thread that triggered the notification.
Sample Notification

 

Turning Chat Notifications Off

If you need to turn off chat notifications, you can do so one of two ways:

 

1. From your Harmonize Profile

  • In any Harmonize Discussion, click on your profile icon in the top right corner.
  • In the pop up that appears, click on your name.
  • In your profile, select the Chat Settings tab and click the Turn Off Chat Notifications button.
Turn Off Chat Notifications button

 

2. From the Chat Menu

  • In the Harmonize Chat window, click the 3 dot menu icon in the top left.
  • Select Turn Off Chat Notifications.
Turn off Chat Notifications drop down

NOTE: The same steps can also be used to turn Harmonize Chat notifications on again. If you only want to temporarily silence notifications, you may do so by enabling Do Not Disturb or Focus Assist mode on your device.

 

Removing the Block on Notifications

If you happened to block Harmonize Chat browser notifications and would like to re-enable them, here's how to do so in each browser.

 

Google Chrome

Learn how to Use notifications to get alerts in Chrome.

  • Go to the Settings page.
  • Go to Privacy and security.
  • Go to Site settings.
  • Go to Notifications.
  • In the Not allowed to send notifications section, locate the site the ends with 42lines.net.
  • Select the menu for that row and select Allow.
42lines.net: Allow


Mozilla Firefox

Learn how to enable Web push notifications in Firefox.

  • Go to the Preferences page.
  • Select Privacy & Security.
  • Scroll down to the Permissions section, find Notifications and select Settings...
  • Find the website ending in 42lines.net and change the Block option to Allow.
Firefox: Block and allow buttons


Microsoft Edge

Learn how to manage notifications in Microsoft Edge.

  • Go to the Preferences page.
  • Select Cookies and Site Permissions in the settings list.
  • Select Notifications under the Site Permissions section.
  • Find the site ending in 42lines.net in the Block section and select Remove.
42lines.net: Remove

 

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