Harmonize Supported Browsers & Apps

  • Updated

Overview

Harmonize is compatible with multiple browsers and apps, making it easier for instructors and students to interact with their Harmonize discussions.

 


Supported Browsers

The following devices, operating systems and browsers are supported for use with Harmonize. Please note that only the latest version of each browser is supported.

 

NOTE: A browser may report that it is up to date even when it is only the latest version supported by the device or operating system. If your browser version is older than the current release, you may need to update your operating system or use a newer device. Use the links below to find the most current version of the listed browser.

 

Desktops & Laptops

Mac

  • Google Chrome
  • Microsoft Edge
  • Mozilla Firefox
  • Apple Safari (26 or newer)
    • NOTE: Safari blocks all 3rd-party cookies by default and does not currently support allow listing specific sites. So while Safari is supported, you will have a much more streamlined Harmonize experience when using the most up to date version of the other browsers listed above. See this help guide for more information: Harmonize 3rd-Party Cookie Settings.
    • NOTE: Safari updates are tied to macOS updates. If Safari reports that it is up to date but you are running an older version, check your Mac for available macOS updates. If your Mac cannot update to a version that supports the current Safari release, try another supported browser or a newer device.

Windows

 

iOS Devices

 

Android Devices

 

Chromebooks

  • Google Chrome
    • NOTE: Chrome updates are tied to Chrome OS updates. Keep ChromeOS updated to ensure you can run a current version of Chrome. Older Chromebooks may eventually stop receiving ChromeOS and Chrome browser updates. If your Chromebook cannot update to a current browser version, you may need to use another supported device.

 


Supported Mobile Apps

The following apps are supported on both iOS and Android for use with Harmonize and supported LMS. Please note that only the latest version of each app is supported.

Blackboard

Brightspace

Canvas

Moodle

 


Frequently Asked Questions

Q. I am being repeatedly prompted to allow Harmonize to access site cookies? How do I prevent this from happening?

  • Users will see this prompt when accessing Harmonize from a browser that has not enabled 3rd Party Cookies. Enabling this setting will result in a much smoother Harmonize experience. Please see this help guide for more information: Harmonize 3rd-Party Cookie Settings.

 

Q. My browser says it is up to date, but Harmonize says my browser is unable to load the document. What should I do?

  • Harmonize Social Reading requires the latest version of a supported browser. If you see a message stating that your browser is unable to load the document, or the Social Reading document loads as a blank page, your browser may be older than the version currently supported by Harmonize.
  • A browser can sometimes report that it is “up to date” when it is actually the newest version supported by your device or operating system.
    • First, check for any available updates to your browser and operating system. On Macs, updating macOS may also update Safari. On Chromebooks, updating ChromeOS updates the version of Chrome available on the device.
    • If your operating system and browser are fully updated but your browser is still an older version, try the latest version of another supported browser. If your device cannot run a current supported browser, we recommend accessing Harmonize from a more up-to-date device.
    • If you are using a school-managed device and cannot install available updates, contact your institution's IT department for assistance.

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